Privacy Policy – Sar Deen Handyman Service

Effective Date: 17 February 2026

This Privacy Policy describes how Sar Deen Handyman Service, a brand under Sar Deen Engineering Pte Ltd (“we”, “our”, “us”), collects, uses, discloses and protects your personal data in accordance with the Personal Data Protection Act 2012 (PDPA) of Singapore.

1. Collection of Personal Data

We may collect personal data from you when you:

• Submit a contact form on our website
• Request a quotation
• Call, WhatsApp, or email us
• Engage our plumbing or handyman services
• Subscribe to marketing communications

The personal data we may collect includes:

• Full Name
• Phone Number
• Email Address
• Service Address
• Photos related to service requests
• Any other information you voluntarily provide

2. Purpose of Collection

We collect and use your personal data for the following purposes:

• To respond to enquiries and service requests
• To provide plumbing and handyman services in Singapore
• To issue quotations and invoices
• To schedule appointments
• To improve our website and services
• For marketing and promotional purposes (where consent is given)
• To comply with legal and regulatory requirements

3. Consent

By submitting your information to us, you consent to the collection, use and disclosure of your personal data as described in this Privacy Policy.

You may withdraw your consent at any time by contacting us using the details provided below.

4. Disclosure of Personal Data

We do not sell or rent your personal data to third parties.

We may disclose your personal data to:

• Our employees and service technicians
• Payment processing providers
• IT and website hosting providers
• Government authorities where required by law

All third parties are required to maintain the confidentiality of your data.

5. Protection of Personal Data

We implement reasonable security arrangements to protect your personal data from unauthorized access, collection, use, disclosure, copying, modification, disposal or similar risks.

However, no method of transmission over the Internet is 100% secure.

6. Data Retention

We retain personal data only as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws in Singapore.

7. Cookies and Website Tracking

Our website may use cookies to improve user experience and analyze website traffic.

Cookies help us:

• Understand visitor behavior
• Improve website performance
• Provide relevant advertisements

You may disable cookies in your browser settings. However, some website features may not function properly.

8. Third-Party Services

We may use third-party services such as Google Analytics and Google Ads for website analytics and marketing purposes.

These third parties may collect non-personal data in accordance with their own privacy policies.

9. Access and Correction

You have the right to request access to or correction of your personal data held by us.

To do so, please contact us using the details below.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised effective date.

11. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us:

Sar Deen Engineering Pte Ltd
100 Jalan Sultan, Sultan Plaza
Singapore 199001
Email: info@sardeenengineering.com
Phone/WhatsApp: +65 8943 0298